RMH point of sale, set up right and supported every day
MCS sells, installs, converts, trains and supports Retail Management Hero (RMH) for independent and multi-store retailers. One partner, one phone number, and a real person who knows your system.
★ USAF veteran-owned · Goffstown, NH · Retail Management Hero partner
With MCS you get:
- RMH Yearly Support Contract: anything RMH, all year
- MCS Utilities for RMH that keep your database clean
- Setup, data conversion and training
- Microsoft RMS to RMH upgrades
Everything RMH, from one partner
Whether you’re choosing a POS, moving from RMS or need help at the register today, start here.
RMH POS
Licenses, installation, hardware and Microsoft RMS upgrades for one store or many.
Explore RMH →Support Contract
$1,500 a year per store covers anything RMH: phone, email and remote help, backups and updates.
See what’s included →MCS Utilities for RMH
Tools we built to fix duplicate items, messy inventory imports and old SQL versions.
See the utilities →Setup, Conversion & Training
We install RMH, convert your data from RMS, text or CSV files, and train your staff.
How we get you running →One contract covers anything RMH
For one yearly price per store, you get a partner who knows your system and picks up the phone.
RMH Yearly Support Contract
- Phone, email and remote support (ConnectWise ScreenConnect)
- Off-site backup of your RMH database
- PC Matic security on your RMH computer
- RMH updates installed for you (if you’re on an RMH Enhancement Plan / EP)
- All MCS Utilities for RMH included
- RMH Install and Setup at $125 (instead of $225)
- $125/hour for non-RMH IT help (instead of $225)
Without a support contract
Pay as you go for RMH or IT help, whenever you need it.
- RMH Install and Setup: $225 (contract customers: $125)
- MCS Utilities for RMH sold one at a time (one-time, yearly or monthly)
- Upgrade to the contract anytime
An on-premise POS that keeps your store in your hands
Your data, on your server
RMH keeps items, customers and sales history in Microsoft SQL Server in your store.
Keeps selling offline
RMH has offline capabilities. Running apps keep working for up to 14 days without internet.
One store or many
RMH Central connects every store to headquarters in real time.
Easy RMS upgrade
Built as the Microsoft RMS replacement. Your data and most hardware carry over.
Internet is needed to activate a license and start the apps. Sources: rmhpos.com and docs.rmhpos.com. Why we recommend RMH →
MCS Utilities for RMH: tools that keep your database clean
Every utility starts with a free preview and takes a backup before it changes anything. All are included with the support contract.
DCD Duplicate Fix
For comic shops
Swaps old Diamond DCD codes to the real barcodes and merges duplicates, keeping sales and item history.
- Old code kept as an alias
- Backs up the database first
Physical Inventory Cleaner
For any RMH store
Cleans Physical Inventory scan files and merges duplicate scans before import.
- Helps avoid import errors and miscounts
- Clean RMH import
SQL Express 2025 Upgrade Kit
For stores on older SQL Server Express
Our tested process for moving your RMH database to SQL Express 2025.
- Pre-check and verified backups
- Post-check with integrity and record counts
Retailers who count on MCS
A few of the stores we support. Thank you for trusting us with your point of sale.
USAF veteran-owned, family-run. 20+ years in the business.
MCS Multi Computer Solutions is owned by Shawn Collins, a U.S. Air Force veteran, and his wife, Mary. With more than 20 years in the computer industry, we’ve supported Microsoft RMS and now Retail Management Hero stores from Goffstown, NH, and we connect remotely with ConnectWise ScreenConnect to fix problems fast.
When you can reach us
- Monday to Friday, 9 AM to 5 PM ET
- Weekends closed
- After hours: emergency calls for RMH stores, such as “can’t open RMH” or “can’t make a sale in RMH POS”
- Support requests: support@itsmcs.com
Three steps to a POS you don’t have to worry about
Call or email
Tell us about your store and how you sell today.
We review your setup
Licenses, hardware, data and what you need from RMH.
Install, train, support
We set up and convert your data, train your staff, and stay with you all year.
Ready to talk about your point of sale?
New to RMH, moving from RMS, or need a partner who answers the phone? We’ll help you figure out the right next step. Need help with the PCs, printers or internet around your POS? See IT Services.
(603) 928-7690 · info@itsmcs.com · Support: support@itsmcs.com
Mon–Fri 9 AM–5 PM ET · Weekends closed · After-hours emergency help for RMH stores (can’t open RMH or can’t make a sale)